Platforms are dodging responsibility and putting the vulnerable in self-created mobile prisons. We are already seeing examples of harassment, abuse and hate. Web 3 and the Metaverse… in other words, “something new we must build well.” As these decentralised virtual places of connection begin to scale, there’s an urgent need to establish ways to keep people safe. Next up, Change Brings New Frontiers.ĭisruptive change is seemingly everywhere and while we’re feverishly creating new stuff, new ways of governing and also interacting with each other despite this turbulence, there are a few things we must get right. Inclusive leadership is leading in ambiguity and in these scenarios, mistakes will happen, as asserted by Scott Galloway in his Provocative Predictions which he then got a taste of as a parent of a transgender child confronted him in the Q&A about his cross dressing. We need to move away from driving diversity to building a truly inclusive culture. This has turned the complex system of social media and digital advertising into a ‘digital cult factory’.ĭetractor #2: Cancel culture-The rise of rejectionism not only creates fear, it leaves no room for learning or for mistakes. This combined with engagement-based content ranking algorithms mean that the most divisive and controversial content rises to the top of the feed. We have deep fakes, able to generate realistic looking videos or images of real people from a couple of seed images. We have things like GPT-3 which can instantly generate perfectly readable content, based on real, true facts but are misleading. Leaders need to spot negative black swan events and plan for them, which will ultimately help companies become “all-weather companies” who actually perform better when something bad happensĭetractor #1: Lack of trust online- Tristan Harris pointed out in his talk, Humane Technology: Why The Social Dilemma Is Not Destiny, that the rise of AI tools which can quickly and easily create credible but misleading content is a neutron bomb for trust on the internet. Resilience here requires having redundant suppliers or strong detectability tech so that disasters can be managed in real time. For example, EV manufacturers are having to work closely with power grids to develop solutions that can scale to support demand, essentially as the challenge and solutions are too large and complex for any one company to tackle.ĭriver #2: Adapting to change-Through the drive for ever-increasing efficiency, supply chains have become brittle and cheap, unable to withstand shocks from climate, conflict, cyber-attacks or COVID-19. We’re not only talking about supply chain disruptions and The End of Abundance Thinking as referenced by Fjord’s trends talk, but more critically on collaborative mindsets and systems analysis. And with that in mind, here are some key drivers and detractors of resilience which it would serve us all to keep top of mind.ĭriver #1: System thinking-One thing we’ve all become acutely aware of in a post-pandemic, post-Brexit, mid-Ukraine crisis world is how interconnected we are. Is resilience a matter of being able to bounce back from adversity? Is it the ability to stand up, dust oneself off and keep on walking, striving and fighting? Or, as John Maeda pointed out in his Resilience Tech Report 2022, is it the ability to bounce back yes, but also transform? Let’s consider what it is and what it isn’t. Poignant therefore, that the big themes this year were those of resilience, change and happiness (or the pursuit thereof). SXSW is many things, including a cultural, sensory and experiential overload that admittedly inspires and energizes but it’s also exhausting in scale and impact. Here are some key nuggets worth mulling over.īy Dave Caygill, Global Executive Director of Future Strategy, Iris
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